Job Description

What skills are needed to be successful in this role?

The successful candidate will need to have the following skills:

• Strong organizational skills

• Strong communication skills

• Highly motivated self starter

• Ability to multi-task

• Proficient in Excel

• Analytical & critical thinking skills

• Ability to understand and navigate different database systems (experience with NEIS and/or Salesforce is a plus)

Are there any specialized skills that must be present for the position to be successful?

*High level Microsoft Excel skills including Pivot tables, graphing, and other advanced formulas and functions.

Certifications and qualifications, including education/degree

Education and experience commensurate with an associate's degree

IT systems that will be used

NEIS, Salesforce, Sharepoint, Buildings Portal, Tableau

Tasks

Day to day work will include, but not be limited to:

- Process project transactions in both the financial database (NEIS) and project databases (Building Portal & Salesforce)

- Programmatic support including customer/consultant/stakeholder communications, email inbox triage, documentation of solicitation feedback, facilitation of programmatic updates, etc.

- CEF Reporting support

- Support to business process development and refinement

- Support project database migration to Salesforce

- Oversight and support of on-going Quality Assurance/Quality Control of database systems and Programs

- Data analysis and ad-hoc reporting

- General support to Project Managers when needed

- Other duties as needed that are consistent with this level of staffing to support the general functions of the Technical Services Team

General Guidance for Expected Years of Experience: 1-3 years

Technical & Professional Skills & Knowledge: Has demonstrated a basic understanding of fundamental analytical principles. Knowledgeable in at least one technical or programmatic area in which the Authority is currently involved. Has awareness of relevant energy related aspects of research, environmental science and economics. Basic skills include an ability to interpret and analyze. Ability to produce quality communications, and demonstrate an aptitude to learn.

Creativity in Project & Program Development: Implements task and project ideas suggested by others. Assists other project managers to develop and manage projects, or manages own projects under close supervision.

Organization Skills & Productivity: Is productive on assignments but dependent on others for direction. Has capability to manage technical and cost control aspects of multiple on-going projects with close supervision. Approaches tasks logically and makes effective use of time and resources in performing work. Ability to assist in project's inception and through to completion, showing an ability to figure out next steps

Leadership / Interpersonal Relations / Judgement: Has good interpersonal relations with staff. Has friendly, helpful and positive attitude. Able to take direction criticism from superior and other senior staff.

Communication Skills & External Relations: Has demonstrated ability to produce written products which are logical, technically and grammatically correct, but may require editing due to lack of familiarity with energy Deployment issues/needs/problems and Authority programmatic needs. Verbal skills show organization, good use of English and technical competence, but may reflect lack of experience or confidence. Demonstrates ability to establish contacts outside the Authority with suggestions from other staff.

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