ABOUT THE ROLE
Our client doesn’t just manage claims — they transform the entire claims experience. This is an opportunity to be part of a collaborative, people-first culture with opportunities to grow professionally.
We’re seeking a seasoned Bodily Injury Claims Professional to join our client’s high-performing team. If you thrive in fast-paced environments, bring expert-level casualty claims experience, and want to be part of a culture that is dynamic, innovative, and deeply collaborative — this role is for you.
DUTIES & RESPONSIBILITIES
Own and manage bodily injury and casualty claims from initial contact to resolution — including complex and litigated matters.
Investigate claims, analyze coverage, and determine liability with precision and empathy.
Communicate clearly and confidently with insureds, claimants, attorneys, and stakeholders.
Maintain full file control including documentation, claim diaries, reserve analysis, and status reporting.
Coordinate field inspections, review damage estimates, and settle claims within authority limits.
Participate in large loss reviews and strategic claim discussions with internal and external partners.
Leverage your technical know-how and judgment to navigate policy interpretation, subrogation, and tendering.
QUALIFICATIONS & EXPERIENCE
4+ years of experience handling non-standard auto bodily injury claims.
Stable work history.
Solid foundation in casualty claims and applicable laws, standards, and best practices.
Proven proficiency with Microsoft Office Suite and claims management systems.
Strong report writing and documentation skills — clear, concise, and comprehensive.
Ability to work independently, solve complex problems, and prioritize in a deadline-driven environment.
Unwavering discretion and integrity in handling sensitive information.
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