Job Description

Chief of Staff job at LHH. Washington DC.

Job Title: Chief of Staff

Location: Kent, WA

Job Type: Full-Time

Reports To: Chief Executive Officer (CEO)

Position Overview

We are seeking a highly capable and resourceful Chief of Staff to support the CEO and provide structure and coordination across the organization. This position blends strategic executive support, hands-on human resources administration, and special project execution. The ideal candidate is a proactive, self-sufficient professional who thrives in a fast-paced environment and brings strong organizational and communication skills to the role.

Key Responsibilities

Human Resources (Approx. 50%)

• Own and manage onboarding and offboarding processes for all employees
• Set up and maintain employee records in Paychex and Ease
• Administer employee benefits in coordination with a third-party administrator
• Ensure payroll deductions and benefit enrollments are accurate and timely
• Maintain compliance with federal and state employment regulations; update employee handbook as needed
• Coordinate the annual performance review process and promote a culture of continuous feedback
• Conduct employee satisfaction surveys and monitor employer brand feedback platforms (e.g., Glassdoor)
• Foster consistency in people management practices and cultural alignment across departments
• Oversee bi-weekly payroll processing, including manual commission calculations
• Support IRA plan participation and related compliance

Executive Support & Special Projects (Approx. 50%)

Executive Assistant Duties:

• Manage the CEOs calendar and prioritize scheduling requests
• Serve as the point of contact between the CEO and internal/external stakeholders
• Prepare presentations, reports, and meeting materials for leadership and board meetings
• Ensure meetings are effectively planned, run, and followed up on

Project Management:

• Lead cross-functional special projects such as office remodels and company events
• Organize and track contracts and vendor agreements in collaboration with Finance
• Document internal processes and help improve workflows post-CFO transition
• Identify and implement opportunities for greater efficiency across administrative systems

Qualifications

Must-Have Requirements

• Demonstrated ability to work independently and make sound decisions without close supervision
• Strong organizational and project management skills with attention to detail
• Effective communicator with excellent interpersonal and problem-solving abilities
• Hands-on experience with HR functions including payroll, benefits, and compliance
• Comfortable with systems such as Paychex and Ease; tech-savvy and process-oriented

Nice-to-Haves

• Experience managing or supporting cultural initiatives
• Previous support of C-suite or executive leadership
• Exposure to operational project work in a scaling or evolving business environment

Current State

This position is being created to centralize and streamline responsibilities currently divided among the Controller, administrative staff, and interim support. The ideal candidate will bring structure and continuity across all areas of responsibility.

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