Job Description

We are looking for a motivated and enthusiastic Client Service Representative to join our team! This entry-level position is perfect for individuals eager to start their career in customer service and develop valuable skills in client relations . As a Client Service Representative, you’ll play a key role in ensuring client satisfaction and supporting our business goals.

Key Responsibilities:

• Client Interaction : Be the first point of contact for clients, answering inquiries and providing accurate information about our products and services.
• Problem Resolution : Help clients resolve issues efficiently, ensuring a positive experience.
• Account Management : Maintain accurate and confidential client records and databases.
• Team Collaboration : Work with other departments to ensure smooth communication and service delivery.
• Feedback Collection : Gather client feedback to provide insights that improve service quality and customer satisfaction.

Qualifications:

• Education : High School Diploma or GED required; associate’s or bachelor’s degree is a plus.
• Experience : No prior experience required; we welcome recent graduates and individuals eager to learn.
• Communication Skills : Excellent verbal and written communication skills with a friendly, professional demeanor.
• Interpersonal Skills : Strong ability to build relationships with clients and team members.
• Detail-Oriented : Ability to manage multiple tasks while paying attention to detail.

What We Offer:

• Training : Comprehensive training program to set you up for success.
• Career Growth : Opportunities for professional development and advancement.
• Supportive Environment : A positive, collaborative workplace where your contributions are valued.
• Compensation : Competitive salary with performance-based incentives.

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