Earn $40/Hour as a Virtual Chat Assistant - Work from Home Job at MORA Asian Fusion, Chicago, IL

ZVR6OGJpL2ZUVlJUS2tENzdwOVNnR3FPSnc9PQ==
  • MORA Asian Fusion
  • Chicago, IL

Job Description

Are you tech-savvy, a great communicator, and looking for a flexible remote role? Join our team as a Virtual Chat Assistant and help deliver exceptional customer support through real-time chat. If you excel in problem-solving and multitasking, this role is perfect for you!

Key Responsibilities
Respond to customer inquiries promptly and professionally via live chat platforms.
Provide accurate information about products, services, and policies.
Resolve customer issues, troubleshoot problems, and escalate complex inquiries as needed.
Maintain a high level of customer satisfaction by addressing concerns efficiently.
Document customer interactions and update records using CRM software.
Work collaboratively with the support team to improve processes and meet performance goals.
Qualifications and Experience
Experience:
Minimum 1-2 years of experience in customer support, chat support, or a related field.
Experience in handling multiple chat sessions simultaneously is preferred.
Familiarity with remote work and chat-based communication platforms.
Technical Skills:
Proficient in using live chat tools (e.g., Zendesk Chat, LiveChat, Intercom).
Comfortable navigating CRM systems and other support tools (e.g., Salesforce, Freshdesk).
Strong typing speed and accuracy (typing speed of at least 50 WPM preferred).
Communication Skills:
Excellent written communication with a focus on clarity and professionalism.
Strong ability to interpret and resolve customer issues in real time.
Key Competencies
Exceptional multitasking skills to manage multiple chat conversations efficiently.
Strong problem-solving and critical-thinking abilities.
Ability to remain calm and empathetic in challenging situations.
Self-motivated, organized, and able to work independently in a remote environment.
What We Offer
Competitive Pay: Earn $40 per hour.
Remote Flexibility: Work from the comfort of your home or anywhere with a reliable internet connection.
Growth Opportunities: Access to professional development and career advancement pathways.
Supportive Team: Join a collaborative environment that values innovation and employee success.
Why Work With Us?
We're passionate about delivering exceptional customer experiences, and we believe that starts with empowering our employees. This is your chance to join a dynamic team where your skills and contributions will be recognized and rewarded.

Don't miss this opportunity—apply today and become a valued part of our team!
Employment Type: Full-Time
Salary: $ 40.00 50.00 Per Hour

Job Tags

Hourly pay, Full time, Work from home, Flexible hours,

Similar Jobs

Auto Club Enterprises

Cloud Solutions Architect Job at Auto Club Enterprises

 ...As a Cloud Solutions Architect, youre experienced AWS, GCP and Azure. Your familiar with helping teams develop well architected solutions. In this role, you must be experienced in cloud computing industry trends with regard to technology and adoption. Must be proficient... 

SOSHNY Architects

Interior Designer Job at SOSHNY Architects

 ...Interior Designers The Midtown Manhattan office is seeking full-time interior designers with 5+ years of experience in design and specification...  ...Bachelor's or master's degree in interior design. Led/assisted a project team in developing the aesthetic design and... 

CircleLink Health

On-Call Registered Nurse (RN) Remote 1099 Contractor Job at CircleLink Health

 ...We are seeking an experienced and dependable Registered Nurse (RN) to join our team in a remote, part-time, on-call capacity. This...  ...patient care, enjoy flexible scheduling, and want to work from home in a non-clinical role. As an on-call RN, you will be available... 

Steven Lacey Concept Solutions

Data Entry / Typing - Work at Home Customer Service Representative Job at Steven Lacey Concept Solutions

 ...DATA ENTRY / TYPING - WORK AT HOME Customer Service Representative - Remote Position Position Overview Remote Data Entry/Typing specialist with customer service responsibilities. Handle high-volume data entry while providing excellent customer support from your... 

Global Channel Management, Inc.

Remote Clinical Contracts Management Job at Global Channel Management, Inc.

Remote Clinical Contracts Management needs Minimum 5-7 years of experience in pharmaceutical services with 2+ years of contract management and/or study start-up activities including contract negotiations and management - Remote Clinical Contracts Management requires:...