Job Description

Job Description About the Company Assure the effective functioning of a facility, to provide an efficient and safe working environment for employees and their activities, by using best business practices to manage resources, services and processes to meet the needs of a multi-unit restaurant company. This position reports to the Director of Facilities. Main Job Tasks and Responsibilities Follow the facility management program including preventative maintenance and life-cycle requirements established by Director of Facilities Interact with Work Order platform facility service representative (FSR) Be the friendly face for Operations, Area Managers, and General Managers when facility needs pop up. Manage and maintain project service requests/work orders. Coordinate and monitor activities of contract suppliers through 3rd party service platform utilized by the company. Maintain Service Line Agreements with Vendors and Locations via ETA management. Maintain Priority levels established. Be familiar with maintenance and repairs of facilities. Architectural, Mechanical, Electrical, plumbing and equipment used within the location. Process quotes and requests from vendors and suppliers up to established approval limits directed by Director of Facilities and CFO. Calculate and compare costs of repair versus replacement for services to maximize cost-effectiveness and warranty effectiveness. Understand and execute replacement contracts to optimize delivery and cost savings in a planned program. Ensure delivery of schedules, ensure quantity and quality criteria are met. Manage contractor and vendor relationships established by Dir. Of Facilities Spot check completed work by contractors and vendors Participate in quarterly business reviews with reports generated from the work order platform, Director of Facilities and Accounting Follow up afterhours calls next business day for schedule and ETA establishment. Provide prompt response to requests and issues from facility occupants, Dir of Facilities, Accounting. Some after hours and weekend work will be required. Travel up to 25% (yes, you’ll get to see our restaurant family in action). Qualifications Experience in construction, maintenance and all facets of facility operations within a restaurant Bachelor’s degree, such as project management, business management or construction management or equivalent experience of at least 3 years in a similar roll. Working knowledge of principles and practices of project management Working knowledge of principles and practices of business administration Working knowledge of financial principles and practices Working knowledge of Plumbing, Refrigeration, Electrical and Mechanical systems Working knowledge of procurement and contracts Sound knowledge of health, safety and environmental regulations Supervisory experience Solid computer and systems knowledge, particularly within the Microsoft suite of business solutions. Required Skills Communicate clearly and confidently while keeping things calm and focused, even under pressure. Can juggle multiple priorities and still keep things organized and moving. Are great at negotiating, decision-making, and solving problems on the fly. Have a “customer-first” mindset—even when your customers are fellow team members. Adapt easily, enjoy collaborating, and aren’t afraid to roll up your sleeves.

Job Tags

Contract work, For contractors,

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