Job Description
Responsibilities
Requirements
· Must have a strong work ethic, organizational skills, the desire to learn and not be afraid to ask questions.
· Ability to always maintain confidentiality.
· Ability to self-motivate along with good time management skills.
· Possess Fundamental skills working as part of a team-based organization paired with the ability to work independently.
· Exemplary Customer Service/Satisfaction skills and good communication skills
· Excellent systems administration skills, software configuration/upgrades, back up reviews and tuning
· Experience managing a Windows environment and supporting remote locations.
· Good troubleshooting and problem-solving skills.
· Demonstrated success working in a fast paced, dynamic environment.
· Requires use of good business etiquette using electronic mail and phone skills
· Requires dealing with unpleasant, angry, or discourteous people.
· Requires making decisions that affect other people, the financial resources, and/or the image and reputation of the organization.
· Requires work with external customers or the public through different media forms.
· Includes responsibility for work outcomes and results.
· Requires being able to lift at least 100lbs.
· Requires long periods of time standing, walking, sitting, crouching, and bending over.
· 5 years’ experience in Technology Support or 3 years’ experience in Technology Support for a Managed Service Provider.
Company DescriptionNET Inc is a growing MSP / Tech Support company, founded in 1996, dedicated to providing exceptional service and innovative technology solutions to our clients. We focus on delivering high-quality technical support and proactive management of IT infrastructure for businesses of all sizes. We are seeking a highly organized and experienced Operations Manager to oversee daily operations, improve processes, and drive the success of our support services.
NET Inc is a growing MSP / Tech Support company, founded in 1996, dedicated to providing exceptional service and innovative technology solutions to our clients. We focus on delivering high-quality technical support and proactive management of IT infrastructure for businesses of all sizes. We are seeking a highly organized and experienced Operations Manager to oversee daily operations, improve processes, and drive the success of our support services.
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