Membership Coordinator Job at Le Chéile, New York, NY

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  • Le Chéile
  • New York, NY

Job Description

Job Description

Job Description

We are seeking a Membership Coordinator to become an integral part of our team! You will be responsible for onboarding members, answering membership questions, updating website content as it relates to membership, creating membership collatoral and adhoc requests related to building the membership community.

Responsibilities:

  • Welcome and identify customer needs
  • Explain products and services to customers
  • Conduct onboarding calls to orient new members
  • Address member inquiries and technical issue
  • Investigate and resolve customer complaints
  • Develop membership website content
  • Adhoc requests related to membership needs

Qualifications:

  • Previous experience in sales, customer service or other related fields
  • Ability to thrive in a fast-paced environment
  • Ability to build rapport with members
  • Excellent written and verbal communication skills
  • Strong negotiation skills
  • Proficient in Webflow and Figma

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