Job Description

Job Description

Job Description

About ELEETE Real Estate

At ELEETE Real Estate, we deliver a refined, relationship-driven experience built on expertise, excellence, and local insight. As a boutique brokerage with big reach, we’re proud to provide our agents and clients with the best service, systems, and support in the industry.

About the Role

The Director of Agent & Office Services is the heartbeat of our brokerage—combining hospitality, organization, and initiative to ensure operations flow seamlessly every day. This person thrives on variety, enjoys helping others succeed, and takes pride in creating a professional yet welcoming environment that reflects the ELEETE standard of excellence.

In this role, you’ll lead with both strategy and service—supporting agent success through marketing coordination, onboarding, and systems management, while also running the front desk of a busy real estate office where no two days are alike. From greeting clients and answering calls to coordinating design projects and company events, you’ll be at the center of everything that keeps ELEETE moving smoothly.

It’s an ideal fit for someone who loves being the go-to person, takes ownership of their space, and finds satisfaction in making order look effortless.

Key Responsibilities

Marketing Coordination

• Manage design and print requests through Maxa Design Studio.
• Oversee signage, listing materials and websites, and event collateral that align with ELEETE’s premium brand.
• Assist with social media post design

Front Office Management

• Serve as the first point of contact for clients, agents, and vendors, ensuring every interaction is warm, professional, and on-brand.
• Manage phones, walk-ins, and daily office flow to keep operations running efficiently.

Agent Services & Support

• Guide new agents through onboarding and orientation.
• Provide ongoing assistance with technology, marketing materials, and brokerage tools.
• Act as a resource for everyday questions and problem-solving.

Operational Systems

• Maintain and update company platforms including Lofty CRM, SkySlope, Smartsheet, and shared digital resources.
• Ensure information flow and task tracking are accurate, current, and efficient.

Event & Project Support

• Assist in planning and executing client appreciation events, team trainings, and community partnerships.
• Coordinate details, vendors, and timelines to ensure each event reflects the ELEETE experience.

Office Administration

• Oversee office supplies, vendor coordination, and facility maintenance to maintain a polished, professional workspace.
• Support daily operational needs for leadership and staff.

Skills & Qualities

• Warm, engaging, and customer-service oriented—genuinely enjoys helping people.
• Organized and detail-driven, able to manage multiple priorities gracefully.
• Strong communicator with excellent written and verbal skills.
• Comfortable learning and navigating new technology platforms.
• Calm under pressure, adaptable, and able to pivot quickly when needed.
• Proactive and resourceful problem solver with a positive, collaborative spirit.
• Professional polish and presence that embodies the ELEETE brand.

Experience

• 3–5 years in office management, hospitality, client service, or real estate operations preferred.
• Experience with real estate systems (MAXA Design Studio, Lofty CRM, RMLS, SkySlope, etc.) or marketing coordination is a plus.

ELEETE Real Estate, founded in 2007, is a locally owned brokerage built on the promise of Providing Expertise and Delivering Excellence. We combine professionalism, innovation, and collaboration to create a culture of excellence we’re proud to call home.

Company Description

ELEETE Real Estate, founded in 2007, is a locally owned brokerage built on the promise of Providing Expertise and Delivering Excellence. We combine professionalism, innovation, and collaboration to create a culture of excellence we’re proud to call home.

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