Job Description

Job Description

Job Description

Location: Downtown San Diego, CA (In-Person)

Job Type: Part-Time (Monday – Friday, 9 AM – 1 PM)

Do you have a passion for organization, client service, and problem-solving? We’re looking for someone like you to support our growing team!

We’re on a mission to create a first-class experience for our clients, and we need an Administrative Assistant / Office Manager to support our top-notch lending team.

The ideal candidate will have office experience, as a front desk receptionist or administrative assistant, display a commitment to the highest ethical standards, possess impeccable attention to detail, and exhibit a professional and friendly demeanor.

A background in the mortgage industry is not required but it is certainly helpful! If you come to work every day with a customer service approach and a helpful, can-do attitude, we want to talk to you. Apply today!

$21 hourly

• Complete daily front desk tasks, such as sorting mail, welcoming visitors, faxing paperwork, and other duties, like running errands outside the office, when necessary
• Complete other supportive duties as needed by the team
• Update the database and CRM with new client information regularly
• Answer and make telephone calls to clients in our database, realtors, referrals, and past clients with our proven scripts to deliver high-quality customer service
• Let the team know about incoming client requests so we can respond quickly and ensure the customer is satisfied

• Handle basic HR functions, such as onboarding new hires and managing office policies
• Maintain compliance records and ensure adherence to industry regulations

• Excellent written and verbal communication skills and organizational skills, as well as strong attention to detail
• Ability to use Microsoft Office Suite, including Excel, Word, and Adobe, is mandatory, as well as the ability to learn new software quickly
• Functions well independently, has great multitasking skills, and possesses a drive to build systems so tasks are completed efficiently with minimal supervision
• Handles client information discreetly with the highest levels of confidentiality
• High school graduate or equivalent required; Associate’s degree preferred

At eMortgageGuys, we’re not your typical mortgage broker. Based in Downtown San Diego, we’ve spent over 20 years helping clients across California achieve their goal of homeownership. Our boutique approach allows us to deliver personalized service, but it’s our innovative mindset that sets us apart. We are rule breakers, technology enthusiasts, and problem solvers who are always looking for the most cutting-edge solutions to serve clients better.

We foster a dynamic, forward-thinking environment where creativity and technology come together. If you’re passionate about shaping the future of real estate financing and thrive in a fast-paced, collaborative team setting, we’d love to hear from you. Join us and help lead the charge in breaking down traditional industry barriers to create a smarter, more efficient way of doing business.

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