Job Description

The Patient Care Tech (PCT) provides direct patient care under the guidance of the Registered Nurse or designated health care professional in accordance with federal, state, and local regulations and within the policies, procedures, and guidelines of the organization. Essential Job Functions include providing basic patient care such as care and comfort, vital sign measurement, personal care and hygiene, and assisting with mobility including unit-based specialty duties. Acts as liaison between patient and nurse to report changes and/or concerns. Provides high-level customer service to all patients, patient's family, visitors, and employees. Provides accurate, precise, timely documentation when applicable for patient care. Participates in hand-off/report of pertinent information regarding patient and departmental needs upon arrival and when leaving. Performs delegated tasks once competency has been validated. Mobilizes patients using therapeutic transfer techniques which foster independence and safety. Fosters independence by encouraging patients to complete tasks as independently as possible. Individualizes care based on patient's interests and hobbies. Licensing/Certification requires BLS Basic Life Support (preferred upon hire, must obtain from approved source prior to direct patient care) and completion of nursing aide training program or equivalent certifications or experience. Recent experience in acute care, physician's office, home health/hospice, or long term care facility is preferred. Skills include ability to communicate clearly, understand and follow directions, knowledge of patient and healthcare safety standards, infection prevention, clerical duties, teamwork, patient data collection and documentation, basic hygiene and activities of daily living care, feeding assistance, ambulation, use of clinical technology, compassionate care approach, accountability, and escalation of concerns. Working conditions may include periods of high stress, exposure to physical altercations, verbal abuse, physical restraints, high noise levels, hazardous substances, human blood, and constant interruptions. Patient population served ranges from neonates to geriatrics. Mercy Health is an equal opportunity employer offering comprehensive benefits including medical, dental, vision, prescription drug coverage, flexible spending accounts, life insurance, retirement contributions, paid time off, and educational assistance.

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