Job Description

Hyundai Rotem USA, a subsidiary of Hyundai Rotem, is a leading supplier of railway systems and rolling stock solutions. Our U.S. operations focus on manufacturing metro & rail vehicles in compliance with the Buy America requirements. We are committed to delivering high-quality rail products to meet the needs of various transit authorities while fostering local partnerships.

Position Overview:

We are seeking an experienced and highly skilled Quality Assurance Manager to lead our quality assurance efforts for the U.S. operations. The Quality Assurance Manager will be responsible for setting up and implementing quality assurance processes, managing compliance, and conducting audits to ensure adherence to internal and external standards. This position will play a critical role in maintaining the quality of our products and services, ensuring compliance with industry standards, and achieving ISO certification for our U.S. operations.

Key Responsibilities:

1. Quality Management System (QMS) Development & Implementation:

• Establish, implement, and maintain the Quality Management System for U.S. operations in compliance with ISO standards and industry best practices.
• Revise and update quality assurance policies and procedures as required.
• Lead the efforts to re-establish ISO certification for the U.S. operations, ensuring compliance with relevant standards.

2. Supplier Quality Assurance:

• Conduct quality audits and evaluations of all U.S. suppliers, including the final assembly supplier, to ensure compliance with Hyundai Rotem’s quality requirements.
• Develop and implement supplier quality assurance processes, performance metrics, and improvement plans.
• Establish and maintain strong working relationships with U.S. suppliers to facilitate quality compliance and continuous improvement.

3. Production Oversight & Quality Assurance:

• Oversee and monitor quality assurance processes during the final assembly and integration of vehicles in the U.S., ensuring all components and assemblies meet specifications.
• Collaborate with the Korean manufacturing team to ensure that vehicles manufactured and partially assembled in Korea meet U.S. quality requirements before shipping to the U.S. for final assembly.
• Provide technical guidance and support to outsourced final assembly suppliers to ensure quality standards are met.

4. Quality Control & Process Improvement:

• Implement effective quality control systems to detect, resolve, and prevent quality issues during production.
• Develop, document, and refine quality control procedures for both in-house and outsourced assembly operations.
• Lead root cause analysis and corrective actions for quality incidents, implementing robust process improvements to prevent recurrence.

5. Regulatory Compliance:

• Ensure compliance with Buy America requirements, industry regulations, and client specifications throughout the supply chain and final assembly processes.
• Maintain and update knowledge of industry regulations and standards to ensure the U.S. operations are always in compliance.

6. Team Leadership & Coordination:

• Act as the head of the quality function in the U.S., coordinating quality assurance activities between the U.S. and Korean operations.
• Mentor and train quality personnel, promoting a culture of quality and continuous improvement within the organization.

Qualifications:

• Bachelor's degree in Engineering, Quality Management, or a related field.
• Minimum of 8 years of experience in quality assurance and management, preferably in the rail, automotive, or manufacturing industries.
• Proven experience with ISO 9001 certification and maintaining quality management systems.
• Strong knowledge of U.S. regulatory requirements, including Buy America compliance.
• Experience in supplier quality assurance and conducting audits.
• Excellent problem-solving, organizational, and communication skills.
• Ability to work collaboratively in a cross-functional and multicultural environment.
• Certified Quality Engineer (CQE) or Certified Quality Manager (CQM) credentials preferred.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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