Job Description

Job Title: Remote Live Chat Agent/ Customer Support/ Technical Support Work From HomeLocation: Troy, MIJob Type: Full-TimeSalary: $25 to $33.6 per hourJob Overview:We are seeking a dedicated and motivated Remote Live Chat Agent/ Customer Support/ Technical Support to join our team at Sodecia. This position offers the flexibility of working from home while providing exceptional customer service and technical support to our clients.Responsibilities:- Respond to customer inquiries and technical issues via live chat in a timely and professional manner- Troubleshoot and resolve customer concerns with patience and efficiency- Provide product information and technical assistance to customers- Collaborate with other team members to ensure customer satisfaction and resolution of issues- Maintain accurate records of customer interactions and transactionsRequirements:- High school diploma or equivalent- Previous experience in customer service or technical support is preferred- Excellent communication skills, both written and verbal- Ability to multitask and prioritize in a fast-paced environment- Proficiency in computer applications and software- Strong problem-solving skills and attention to detail- Ability to work independently and remotelyPlease note: Sodecia is an equal opportunity employer and does not discriminate against any employee or applicant for employment based on race, color, religion, national origin, age, gender,
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Sodecia

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Remote job,

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