Job Description

Job Description

At Touchmark, the ladies and gentlemen who serve in our communities don't just come to a job, they come to be part of something bigger - a mission focused on enriching people's lives. In the process of doing that, they grow, have fun, and develop lifelong skills.\n\nIn a recent survey, 9 out of 10 team members said they have the opportunity to do what they do best every day. If you are looking for a place where you can build relationships, explore underused talents, and make a difference every day, apply now or come see us about joining our team.\n\n\nResident Care Manager\n\nSalary: $60,000.00 - $65,000.00 DOE\n\nSchedule: Varied - Must be able to work Weekends, Nights, and Holidays as needed\n\n\nPosition details:\n • Serve as the primary point of contact for residents or resident families regarding resident care.

This includes scheduling and sending resident care plan reminders, effectively communicating with physicians, other health care professionals, discharge planners, family members, and team members.\n • Observe residents to determine if needs are addressed and report observations and recommendations to the Health Services Director. This includes conducting service plan review meetings and making changes, ensuring the care plan is completed, including pre-work and post-work from the meetings, and completing all documentation.\n • Assist with recruitment and onboarding of new caregiving team members.\n • Assist with the scheduling of caregivers.\n • Complete quality assurance audits and ensure the residents’ chart is organized.\n • Must be able to work on site and provide care directly to residents through clinical outbreaks of flu, norovirus, and other diseases, including pandemic situations.\n • You will be fairly compensated for your work.\nEducation and Experience Requirements:\n • Have a minimum of two years of successful experience in licensed care.\n • Minimum of two years experience managing teams.\n • Must have experience as a caregiver and med tech.\n • Basic understanding of the conditions and feelings associated with older adults.\n • Possess a willingness to continue learning and improving skills, as well as a commitment to confidentiality.\n • Must possess a med aide card and be willing to obtain CPR/First Aid certification if needed.\n The ideal candidate will:\n • Have a commitment to Touchmark’s values (hospitality, compassion, excellence, teamwork, and integrity), as well as a desire to model these values and encourage others to be allies, friends, and givers!\n • Demonstrates knowledge of and ability to practice basic principles of coordinating all aspects of care (i.e., care plan, medical appointments, labs, medication, etc.)\n • Demonstrates leadership ability and capability to work effectively with all levels of personnel.\n • A successful candidate must possess qualities of leadership, responsibility, time management, compassion, and patience.\n • Ability to observe resident behavior and communicate such in an intelligent and professional manner.\n • Have a genuine interest in caring for elderly residents and working in a geriatric environment.\n • Be able to maintain patient and tactful composure when dealing with residents, family members, staff members, and visitors.\n • Have weekend availability.\n\n\nBenefits:\n\nTouchmark is dedicated to providing the best for our residents, and it all begins with providing the best for our employees. That’s why we offer a competitive compensation and benefits package to our team members who work 30+ hours per week which includes:\n • Paid time off (including holidays)\n • Health, dental, and vision insurance plans for employees and eligible dependents\n • Education assistance\n • Bonus and retirement plans\n • Health care, dependent care, and commuter Flexible Spending Accounts\n • Employee Resource Program\n • Supplemental insurance options\n\n\nTouchmark has over 2,400 team members and is a privately-owned company with a long history of success.

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