Site Reliability Engineer (SRE) Lead with Telecom Experience Job at Tekskills Inc., Washington DC

ZUR6NGFpemJSRk5VS2tUNzZwOVpnMktOSnc9PQ==
  • Tekskills Inc.
  • Washington DC

Job Description

Job Title : Site Reliability Engineer (SRE) Lead with Telecom Experience

Location : Bellevue, WA (Hybrid Opportunity)

Duration : 12+ months

Experience – 10+ years who can take command of bridges and drive

Role:

An SRE who leads incidents and manages the bridge until the issue is resolved and tracks action items to closures, including Change management and problem management.

Responsibilities:

Actively driving incident calls working with Technical, Product SMEs and Tier 2 SREs.

Establishing a timeline of the incident progression and action item follow-ups until closure during or after the call.

Summarizing the discussion into knowledge articles, action items and doing warm hand-offs to Tier 2 teams.

Being adopters and advocates of Best-practices collated from experience and SMEs like OTEL, App Availability and Resiliency.

Sending reports of progress from past incidents to leadership. Change management and problem management.

Posting updates on AHOD and providing regular updates to leadership.

Skills:

Ability to focus on incidents and work with SMEs and Tier 2 Leads.

Attention to detail and catching the minutest detail spoken on a call.

Diligence in follow-ups and driving the SRE mandate to every team and partnering with them to operationalize best practices.

Great at detailed communication with ICs and precise, succinct communication with leadership.

Attitude to chase down even outlier issues to resolution.

Experience:

Someone with a strong technical, project management background.

Has worked in telecom industry and SRE Ops.

Has experience working in the Digital space and products.

Knowledgeable to leverage tools quickly like Splunk, Otel, Grafana, PowerBI, AppD.

Outcomes:

Operationalizing all the initiatives as part of SRE Transformation.

Drives SRE objectives by reducing P1, P2 numbers for identical issues by ensuring teams learn from the past.

Contributes to Knowledge base by partnering with SMEs.

100% closure of tasks (incidents, problem tasks, vendor resiliency etc) within SLAs.

Job Tags

Similar Jobs

WindowStill

Photographer / Sales Job at WindowStill

 ...Position Overview: WindowStill is in search of a talented and motivated photographer and drone pilot to join our dynamic team. As a commission-based photographer, you will have the unique opportunity to work independently while collaborating with clients to capture high... 

Wegmans Food Markets

Industrial Maintenance Technician Job at Wegmans Food Markets

Schedule: Full time Availability: Applying To This Requisition Allows You To Be Considered For Multiple Opportunities. Please Provide As Much Availability That Works With Your Schedule. Age Requirement: Must be 18 years or older Location: Rochester, NY Address...

Josselyn

Art Therapist Job at Josselyn

Job Summary The Expressive Arts Therapist is responsible for clinical services provided to children, adolescents and/or adults, as assigned. The clinician is held accountable for all related clinical, administrative, and Quality and Compliance responsibilities. Essential...

Christus Health

Administrative Supervisor (RN) Nursing Administration/Per-Diem Job at Christus Health

 ...months management experience or five years acute care clinical experience. NATURE OF SUPERVISION: -Responsible to: Manager, Nursing Office ENVIRONMENT: - Bloodborne pathogen B Works irregular hours. Multiple simultaneous activities of patient care. Exposure to... 

Securitas Security Services USA, Inc.

Corporate Security (Pharmaceutical Client): $19.50/hour Job at Securitas Security Services USA, Inc.

Corporate Security (Pharmaceutical Client): $19.50/hour 2 days ago Be among the first 25 applicantsSecuritas Security Services USA,...  ...Services USA, Inc.. Your actual pay will be based on your skills and experience talk with your recruiter to learn more.Base pay range $17.0...