System Support Specialist Job at Elegant Enterprise-Wide Solutions, Inc., Houston, TX

ZlRQNlp5ZllRbDFVS2tUNjZKWlppMlNJSVE9PQ==
  • Elegant Enterprise-Wide Solutions, Inc.
  • Houston, TX

Job Description

About this Position:

Job Title: System Support Specialist - SSS

Responsibilities/Duties:

  • This position provides troubleshooting assistance and problem resolution for computer systems in a variety of environments. Such assistance and resolution are provided for personal computers, servers and Local Area Networks (LANs). The SSS provides support to distributed PC/networking environment including installation, testing, repair, and troubleshooting for PCs linked to networks, printers, and other computer peripherals.
  • The SSS performs technical, operational, and training support to users of personal computers either by telephone, or on-site for PC desktop hardware and software packages.
  • Job duties require the SSS to install and test personal computers, printers, and other peripherals, configure operating system, and other application software programs.
  • In this position, the incumbent troubleshoots computer problems, performs hardware and software diagnostics, coordinates needed repairs, resolves computer system problems, including coordination between users and components of a local area network, and participates in the evaluation of system configuration and software.
  • The SSS will also provide help desk functions via email, phone, or in person.

Qualifications :

  • Experience providing direct end-user support for the applications being supported, including both telephone support and on-site assistance to users.
  • Certain applications may require certification by the software provider.
  • Prior teaching/training experience involving computer applications, preferably database, imaging, or other automated litigation support applications strongly preferred.
  • Must have hands-on familiarity with the network, telecommunications, and operating systems environment of the applications being supported.
  • Prior experience in automated litigation support preferred.
  • Experience with automation environments extremely helpful; should be an expert user of the government’s word processing, spreadsheet, and email systems.
  • Excellent oral and written communications skills required.
  • Pleasant telephone manner important.
  • Undergraduate degree valued.

Note: For H-1B and OPT cases, we are seeking candidates from recognised organizations.

"No phone calls please."

Job Tags

Local area, H1b,

Similar Jobs

Headway

Licensed Psychiatric Nurse Practitioner Job at Headway

 ...Licensed Psychiatric Nurse Practitioner at Headway summary: As a Licensed Psychiatric Nurse Practitioner, you can establish or grow your own private practice with the support of Headway. This platform streamlines insurance processes, increases your earnings, and provides... 

Kaiser

Licensed Masters Social Worker-LMSW Baltimore, MD Woodlawn Medical Ctr Job at Kaiser

 ...Job Summary: Under Supervision of a Licensed Clinical Social Worker conduct evaluation, treatment planning, referral, care...  ...Employee Group/Union Affiliation : M37|UFCW|Local 27 Job Level : Entry Level Job Category : Behavioral Health, Social Services &... 

FedEx Freight

CDL-Class A City Driver Job at FedEx Freight

*City Driver* Pick up and deliver freight between Service Centers and customers and support the selling process. *ESSENTIAL FUNCTIONS...  ...assigned to the job. *QUALIFICATIONS** Must possess a class A Commercial Drivers License (CDL) with double/triple, hazardous... 

Bob Valenti Auto Group

Wedding and Events Facility Planner Job at Bob Valenti Auto Group

Description of the Role:The Wedding and Events Facility Planner at Dean's Mill Farm is responsible for coordinating and organizing all...  ...with clients to understand their event requirements and visionPlan and execute weddings and events, including scheduling, logistics... 

Accenture

Creative Agency Creative Director (Boston) Job at Accenture

 ...We are: Accenture Song is the worlds largest tech-powered creative group. We accelerate growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience...