Job Brief
We are seeking a skilled Live Chat Agent to join our team. Your primary role will be to provide exceptional customer service by handling inquiries via our live chat platform. You'll be the face of our brand, directly impacting our reputation and customer satisfaction.
Responsibilities
Handle customer inquiries promptly via live chat.
Provide accurate, valid, and comprehensive information by using the right methods/tools.
Identify and assess customers' needs to achieve satisfaction.
Build sustainable relationships and trust with customer accounts through open and interactive communication.
Meet personal/customer service team targets and call handling quotas.
This position offers an opportunity to interact directly with customers, solve problems, and represent our company. If you have a knack for customer service and enjoy helping others, we'd love to hear from you.
Requirements and Skills
Proven customer support experience or experience as a client service representative is a plus.
Strong phone contact handling skills and active listening.
Familiarity with CRM systems and practices.
Excellent communication and presentation skills.
Ability to multi-task, prioritize, and manage time effectively.
High school degree.
...The role you will contribute: The Primary Health Division Compliance Officer reports to and works in conjunction with the Senior Vice... ...'s degree in Business Administration, Nursing, Law or other healthcare related field. Minimum of five years healthcare regulatory...
...Job Description Job Description Job Title: Senior Piping Designer Job Type: Full-time Location: Mobile, AL Job Summary: Our client, a multi-discipline, full service consulting and design engineering firm based in Mobile, Alabama, is seeking a highly...
...Job Description Job Description Live Onsite Caretaker Apartment Community Compensation: Rent Credit We are seeking a dependable and professional Live Onsite Caretaker to join our apartment community. This unique position offers a rent credit in exchange...
...journey with a prominent and well-established company as an Order Picker! We want to be your final landing spot in your search for a career! URM Stores is currently looking for motivated Warehouse Order Pickers to join our amazing team! All our employees have a...
...Senior Research Coordinator at University Health summary: The Senior Research Coordinator supports the Clinical Research Director... ...compliance, federal regulations, healthcare research, project planning, policy development, research monitoring, process improvement...