Job Description

Essential Duties and Responsibilities:

• In-Park Duties and Responsibilities
  • Solve and handle Guest challenges with a “Can Do” attitude and efficient customer service.
  • Interact with Guests on a one on one basis or in large groups and maintain professionalism.
  • Communicate and enforce all rider requirements and restrictions.
  • Must be able to deliver friendly and informative announcements to our Guests in small and large groups.
  • Responsible for the proper and safe operation of rides and attractions.
  • Respond to emergency situations in a professional and efficient manner with a teamwork approach.
  • Maintain a clean work area to promote a safe working environment and help eliminate hazards.
  • Maintain park cleanliness throughout the day and responsible for end of night cleaning tasks.
• Certification Requirements
  • Must be able to achieve certification as a Special Facilities Lifeguard, paid training provided after hire.
  • Responsible for maintaining all rescue skills at a “test-ready” level.
  • Must be able to swim a minimum of 200 yards non-stop.
  • Must be able to retrieve a 10lb. brick from a minimum 6 feet/maximum 10 feet of water.
  • Must be able to tread water for 2 minutes without the use of hands or arms.
  • Must be able to exit out of a pool without using a ladder.
• Team Member Expectations
  • Complete a minimum of 4 hours of in-service training a month.
  • Maintain proper grooming and uniform guidelines at all times.
  • Follow and enforce all park policies and procedures in a fair and consistent manner at all times.
  • Must have strong teamwork skills and the ability to work well with others.
  • Excellent communication skills to interact effectively with Guest, other Team Members, and leadership.
  • Ability to handle multiple projects, while paying close attention to details.
  • Willing to perform Shallow Water Lifeguard and Water Attendant duties and responsibilities.

Skills and Qualifications:

• Must be at least 16 years old.
• Able to work a minimum of 30 hours per work, varied shifts, including days, nights, weekends, and holidays.
• Attend all mandatory certification courses, in-service trainings, and meetings.
• Maintain all job requirements in all weather conditions including, but not limited to heat, cold, sun, rain, and wind.
• Willing to stand in and move through water for periods at water depths from 0 to 6 feet.
• Cannot have a fear of heights.
• Able to climb multiple levels of stairs throughout the day.
• Able to work efficiently in a fast-paced environment.
• Stand and walk a minimum of 7-10 hours a day over various surfaces.
• Able to continuously kneel, use hand-eye coordination, maintain a minimum of 20/25 vision or have 20/25 corrected vision.
• Able to continuously pull, push, and hold tubes, rafts, and mats.
• Lift and carry a minimum of 50 lbs. for a minimum of 25 feet over various surfaces.

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