Senior Community Director Job at Lurin Management Services LLC, Pensacola, FL

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  • Lurin Management Services LLC
  • Pensacola, FL

Job Description

Job Description

Job Description

Description:

Job Overview:

The Senior Community Director is responsible for managing the day-to-day financial, administrative, sales, marketing, and maintenance operations of the community while ensuring company standards are achieved and excellent customer service is delivered. The position requires a strong commitment to meeting service needs, fostering a professional atmosphere, and upholding company values.

Key Responsibilities:

Leadership and Team Management

  • Direct supervision of onsite staff and oversight of either a single property with 500+ units or multiple properties with 300+ units.
  • Recruit, hire, train, mentor, and supervise team members to achieve goals and performance standards.
  • Foster an atmosphere of teamwork, enthusiasm, and professionalism among staff.
  • Conduct regular training, coaching, and performance reviews, including disciplinary actions when necessary.

Property Operations

  • Oversee daily activities, including leasing, marketing, maintenance, and construction projects.
  • Conduct property inspections with maintenance staff to address safety hazards and other issues.
  • Approve and supervise all work performed by outside contractors.
  • Ensure timely completion of preventative maintenance tasks across all units and facilities.

Financial Management

  • Develop and monitor budgets, maintaining a budget control log.
  • Maximize Net Operating Income (NOI) through effective cost control and revenue generation.
  • Collect rents and fees, pursue delinquent balances, and process evictions as needed.
  • Review financial statements and prepare monthly progress reports.

Marketing and Leasing

  • Create and implement monthly marketing plans to maintain budgeted occupancy levels.
  • Develop resident retention, marketing, and advertising programs.
  • Show and lease apartments, completing all necessary applications and documents.

Compliance and Record Keeping

  • Ensure adherence to the Fair Housing Act and all company policies.
  • Maintain accurate records in property management software (e.g., OneSite).
  • Process invoices and ensure timely submission to corporate as per company standards.

Resident Relations

  • Address resident issues, including neighbor disputes, renewals, and maintenance concerns.
  • Cultivate positive relationships with residents to foster retention and satisfaction.

The job description is not an all-inclusive list of functions and tasks. Job functions may be added, deleted, or modified at any time by the company without prior verbal or written notification.

Requirements:

Qualifications

  • Bachelor’s degree in a related field (preferred) or equivalent years of experience. 
  • Minimum of 5-7 years of property management experience.
  • Proficiency in Yardi or similar property management software.
  • Certified Apartment Manager (CAM) certification (preferred).

Competencies

  • Positive, motivating, and team-oriented attitude.
  • Ability to thrive in a fast-paced environment.
  • High degree of professionalism and confidentiality.
  • Detail-oriented with excellent communication and listening skills.
  • Strong organizational and prioritization abilities.

PI284ee5ba6100-25405-38657483

Job Tags

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