Job Description
SUMMARY
Has primary responsibility for directly managing 20 or more technicians and coordinators and resolving any service issues that arise on a day-to-day basis. Schedules service department work activities among technicians, monitors work for completeness and timeliness, responds to customer service scheduling needs. Works closely with the Service Manager and Coordinators as an internal resource to the customer.
RESPONSIBILITIES
QUALIFICATIONS
Associates degree or Certificate in Business/ Technical discipline and/or eight to ten years related experience and/or training; or equivalent combination of education and experience. Prior supervisory experience preferred. Experience with multiple lines of business such as Caterpillar, Agco, etc. preferred. Computer skills, and advanced mechanical service abilities.
Company DescriptionOur history began in 1919 when Quinn Company supplied the Killifer Disc and Holt Tractor to the Fresno area farmers in their quest to develop the great San Joaquin Valley into the worlds richest agricultural region. In 1925, when Holt and Best Tractor Company merged to form Caterpillar Tractor Co. (now Caterpillar Inc.), Quinn became its dealer in the Fresno and Madera County area. Since then, we have expanded through acquisitions and grown along with the economy of California.
Now in our fourth generation of family ownership, our operations span fifteen counties throughout central and southern California, including Arizona. Quinn now has 25 locations from Salinas to Foothill Ranch with more than 1600 employees to serve our customers. We are proud of the success we have built with the help of our customers, our employees and Caterpillar.Our history began in 1919 when Quinn Company supplied the Killifer Disc and Holt Tractor to the Fresno area farmers in their quest to develop the great San Joaquin Valley into the worlds richest agricultural region. In 1925, when Holt and Best Tractor Company merged to form Caterpillar Tractor Co. (now Caterpillar Inc.), Quinn became its dealer in the Fresno and Madera County area. Since then, we have expanded through acquisitions and grown along with the economy of California.\r\n\r\nNow in our fourth generation of family ownership, our operations span fifteen counties throughout central and southern California, including Arizona. Quinn now has 25 locations from Salinas to Foothill Ranch with more than 1600 employees to serve our customers.\r\n \r\nWe are proud of the success we have built with the help of our customers, our employees and Caterpillar.\r\n\r\n
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